Revive Recovery's Privacy Policy

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Privacy Plolicy

At Revive Recovery Center, your privacy is of utmost importance to us, and we are committed to protecting your personal information. We gather information solely to enhance the services we provide, and we do not sell or share your information with third-party organizations for commercial gain. Additionally, we do not collaborate with advertising companies for data-sharing purposes.

Information Collection and Use

We collect personal information such as email addresses when voluntarily provided through inquiries, surveys, or registrations on our site. This information is used solely to communicate with you and improve our services. Your email address will never be sold or disclosed to third parties for commercial reasons. Similarly, we do not use cookies to track your web browsing activities. If you no longer wish to receive communications from us, simply email us to opt-out. If you provide a physical mailing address, we may occasionally send you updates about new services or events. To stop receiving mail, please contact us by phone and provide your exact name and address, and we will promptly remove you from our mailing list.

Communication Preferences

If you give us your phone number, we may use it to share information about new services or events that may be of interest to you. To stop receiving such calls, contact us via phone or email with your full name and phone number.

Updates to Privacy Policy

Our privacy practices may evolve over time, and we reserve the right to update this policy to reflect changes in how we handle personal information. Any changes to the policy will be posted on our website, so we encourage you to check periodically for updates. If any new uses of your personal information arise, we will provide notice and give you the option to opt-out. To prevent your information from being used beyond its original purpose, you may contact us directly.

Access to Your Information

If you wish to know what information we have on file for you, we can provide it upon request. Simply send us a written inquiry, and we will assist you.

Security Measures

We maintain strict security protocols to safeguard your information from unauthorized access, alteration, or misuse. If you have any concerns about our security or believe our privacy policies are not being adhered to, please reach out to us via phone or mail.

Third-Party Data Collection

Third-party platforms, such as Facebook, may use cookies, web beacons, or other tracking technologies to collect data from our site. This data is used for measurement and ad targeting services. You can opt out of such data collection by visiting http://www.aboutads.info/choices.

Revive Recovery Center

Use and Disclosure of Health Information

Effective Date: May 01, 2023

This section explains how your medical information may be used and disclosed and outlines your rights regarding your health information.

Protecting Your Health Information

Revive Recovery Center is committed to protecting the privacy of your personal and health information, known as Protected Health Information (PHI). This includes details such as your name, address, date of birth, and information related to your care and payment for services. PHI does not include de-identified information that cannot be linked to you.

Use and Disclosure of PHI

Revive Recovery Center collects most PHI directly from you through intake forms, assessments, and other direct communications. In some cases, additional information may be obtained from other healthcare providers or agencies with your consent.

We are legally required to protect your PHI and adhere to the terms of this privacy notice. Revive Recovery Center may update this notice from time to time to reflect changes in privacy practices, and any revisions will apply to all PHI we maintain. Updates will be provided upon request or sent to you directly.

Use and Disclosure Without Authorization

In most cases, we will not use or share your PHI without your written consent. However, there are specific instances where we may use or disclose your information without requiring prior authorization:

  1. For Treatment: Your PHI may be shared with healthcare professionals involved in your care to ensure effective treatment.
  2. For Payment: We may use or disclose your PHI to insurers or government agencies for billing purposes.
  3. For Healthcare Operations: PHI may be shared within our organization to support operational activities such as quality assessments. In some cases, PHI may be shared with third-party “Business Associates” who help us deliver services. These associates are required to protect your information.
  4. Legal Requirements: We may disclose your PHI as required by law, including in situations involving public health reporting, abuse, or neglect cases.
  5. Health and Safety: If we believe that sharing your PHI could prevent a serious threat to someone’s health or safety, we may disclose your information in good faith.

Your Rights Regarding PHI

Access to Records: You have the right to access your PHI and request copies. If we deny your request, you have the option to request a review of the denial.

Requesting Amendments: If you believe there is an error or missing information in your records, you can request an amendment.

Accounting of Disclosures: You may request a list of disclosures of your PHI for a six-year period, excluding disclosures made for treatment, payment, and operations.

Restrictions: You may request restrictions on how your PHI is used or disclosed, though we are not obligated to agree.

Revoking Authorizations: You can revoke your consent to disclose PHI at any time, except when Revive Recovery Center has already relied on the authorization.

Alternative Communication: You may request to receive PHI through alternate means or at alternate locations for added privacy.

Text Message Communications

We will not share any mobile data for marketing purposes. Text messages sent from Revive Recovery Center adhere to the following terms:

– Reply “Stop”  to opt-out.

– Message frequency may vary.

– Standard data and messaging rates may apply.

– Carriers are not liable for any undelivered messages.

Filing a Complaint

If you believe your privacy rights have been violated, you can file a complaint with Revive Recovery Center or the U.S. Department of Health and Human Services. Revive Recovery Center will not retaliate against you for filing a complaint.

To file a complaint, please contact:

Revive Recovery Center

Address: 127 W. Juanita Ave. Suite 110

Arizona, Mesa 85210

Office Number: 480-470-6042

Email: info@reviverecoveryaz.com

The U.S.Department of Health and Human Services

Address: 200 Independence Avenue, S.W.

Washington, D.C. 20201

Toll Free: 1-877-696-6775